You hereby acknowledge and agree that Oxynote may, at its sole discretion, provide additional software, products, or tools (collectively "Additional Services") through the Website or mobile application. Any use of such Additional Services may be governed by terms and conditions ("Additional Terms") that are separate and distinct from those detailed in these Terms of Service. Oxynote shall make all such Additional Terms available to you prior to your use of such Additional Services. By proceeding to download/use any such Additional Services, you agree to abide by all such Additional Terms in addition to these Terms of Service. In the event of any conflict or inconsistency between any provisions of these Terms of Service and those contained in Additional Terms, the Additional Terms shall prevail with respect to your use of Additional Services.

You may only use the Service if you must meet the following eligibility criteria:
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1. You are at least eighteen (18) years of age or the minimum age of majority in the jurisdiction where you reside, and you have the capacity to enter into a binding legal agreement;
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2. If you enter into this Agreement on behalf of a legal entity, you represent and warrant that you meet the criteria in Section 2.1 above, and you have the authority to act on behalf of the legal entity, including the authority to bind the former to this Agreement and all obligations arising from the use of the Service.

Please note that you are strictly prohibited from accessing/using the Service if you are under 18 years of age and/or under the age of majority in the jurisdiction where you reside.

The Service is a cloud-based knowledge management platform designed for engineering teams. It enables organizations to create, organize, and maintain technical documentation, including but not limited to product requirements, architecture documentation, API specifications, operational runbooks, internal processes, and related materials (“User Content”).

Through the Platform, Users may:

• Create and manage structured documentation using the available editing tools and content blocks;
• Collaborate within workspaces under defined roles and permissions;
• Store and retrieve documentation and related materials;
• Integrate with third-party tools and services to display or reference external data within their workspaces.

The Service is hosted on Oxynote’s cloud infrastructure. User Content and account-related data are stored on secure cloud servers and made accessible to authorized Users through the Platform.

Oxynote provides the technical infrastructure that enables Customers to manage their documentation. Oxynote does not review, validate, endorse, or assume responsibility for the accuracy, completeness, legality, or suitability of User Content. Each Customer is solely responsible for the content created, uploaded, or maintained within its workspace, and for ensuring that its use of the Service complies with applicable laws and internal policies.

Unless expressly specified otherwise in this Agreement, Oxynote’s responsibility is limited to making the Service available in accordance with these Terms.

All Users are required to register an account on the Website to start using the Service.

• You can sign up for an account for free by visiting www.oxynote.io. You will be required to provide a valid email and select a password or choose a third-party authentication provider to register an account.
• We issue all accounts at our sole discretion. We are not legally obligated to provide an account to any User, and we reserve the right to decline any account requests without providing reasons for our decision.
• All personal data we collect from you is processed in accordance with our Privacy Policy. Please carefully review our Privacy Policy before signing up for an account, and do not submit any personal data if you do not agree with our privacy practices. Please note that we do not process any payment data. Our third-party payment processor, Stripe, Inc., processes all payments on our behalf.
• You are solely responsible for keeping your account login credentials confidential to prevent unauthorised access to your account. You must not share your account with any third party, and any violation of this rule may result in suspension or termination of your account. You assume full responsibility for all usage and activities under your account. You agree to immediately report any unauthorised access or suspicious activity to hello@oxynote.io.
  
  We implement industry-standard security measures, including encryption and secure data storage, to protect your information. However, you acknowledge that no online service can guarantee absolute security. For details on how we handle and protect your data, please refer to our Privacy Policy.
  
  You hereby release Oxynote from all liability for any unauthorised access to your account, except in cases of proven negligence on our part. You acknowledge that you are responsible for using strong passwords, securing your login credentials, and taking reasonable steps to protect your account. Your decision to use the Service is entirely at your own risk.
• The use of the Service requires access to the Internet, and we will not be responsible for any data connectivity charges incurred by you during your use of the Service. All such charges are solely your responsibility.

From time to time, Oxynote may offer access to the Service, or certain features of the Service, on an early access, preview, or beta basis (“Beta Services”).

Beta Services may be provided free of charge for a limited period. Oxynote reserves the right, at its sole discretion, to modify, limit, suspend, or discontinue Beta Services at any time, with or without notice. Oxynote may also introduce usage limits, paid plans, or other pricing structures for the Service in the future.

Beta Services are provided “as is” and may contain errors, defects, or incomplete functionality. Oxynote makes no guarantees regarding the availability, performance, or continued support of Beta Services.

Nothing in this Agreement obligates Oxynote to continue offering any Beta Services or to offer them free of charge in the future.

All documentation, materials, data, files, text, diagrams, specifications, configurations, and other content created, uploaded, stored, or otherwise made available by a User within the Service (collectively, “User Content”) remain the property of the respective User or organization, as applicable.

Oxynote does not claim ownership of User Content. Subject to these Terms, the User grants Oxynote a limited, non-exclusive, worldwide license to host, store, process, transmit, and display User Content solely for the purpose of operating, maintaining, securing, and improving the Service.

Users may share User Content with other authorized Users within their workspace by configuring roles, permissions, or sharing settings available through the Platform. Each User and organization is solely responsible for managing access controls and determining which Users may view, edit, or administer User Content.

If the Service enables the publication or external sharing of content (for example, through public links or similar functionality), any User Content intentionally made accessible outside a private workspace will no longer be considered confidential, and the User assumes full responsibility for such disclosure.

Any information made available through the Service, whether provided by Oxynote, generated from User Content, displayed from integrations, or obtained from third-party sources (collectively, “Information”), is used at the User’s own discretion and risk.

The Service provides a documentation and collaboration platform only. Oxynote does not provide legal, financial, compliance, security, or other professional advice, and nothing made available through the Service should be relied upon as such.

Oxynote does not guarantee that any Information is accurate, complete, up to date, or reliable, and Oxynote is not responsible for any loss, damage, or liability arising from the use of, reliance on, or inability to use any Information made available through the Service, including Information originating from third-party services or integrations.

All Users are required to register an account on the Website to start using the Service.

• Oxynote retains all intellectual property rights in the Service, including but not limited to any text, graphics, audio-visual content, algorithms, processes, tools, documentation, software and the like as updated from time to time (“Service Content”).
• All Service Content is subject to trademark, copyright, and other applicable intellectual property laws and international conventions.
• Subject to your ongoing compliance with this Agreement, Oxynote hereby grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Service Content for your personal or business purposes in connection with your authorized use of the Service. Nothing in this Agreement shall be construed as a sale of any Service Content to you. You will not acquire any right, title or interest in or to the Service Content, and Oxynote reserves all rights that are not expressly granted herein.
• You shall not copy, modify, reverse engineer, create derivative work of, disassemble or decompile any Service Content. You agree that you will not remove or otherwise tamper with any proprietary rights notices affixed on any Service Content.
• You acknowledge and agree that any use or exploitation of the Service Content in violation of this provision may cause Oxynote irreparable injury. Oxynote may seek remedy for breach of this provision either in equity or through injunctive or other equitable relief.
• Oxynote, its logos and its marks are Oxynote’s trademarks, whether registered or unregistered. Any use of Oxynote’s trademarks for any product/service that is not owned or operated by Oxynote is expressly prohibited.

Oxynote does not purport to provide any form of financial, legal, or accounting advice. Any information obtained through the Service should not be construed as, or used in lieu of, professional legal, accounting, or financial advice. During the term of this Agreement, should you require professional advice in the aforementioned areas, you are encouraged to seek guidance from a qualified lawyer, accountant, or financial advisor familiar with your specific circumstances. Oxynote disclaims any liability for any loss or damage arising from your use of the Service.

You are responsible for all activities carried out through your account and for all User Content created, uploaded, shared, or otherwise made available through the Service. Oxynote provides the Service as a documentation and collaboration platform and does not assume responsibility for decisions made, actions taken, or outcomes resulting from your use of the Service.

By using the Service, you understand and agree that:
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1. You are solely responsible for maintaining the confidentiality of your account credentials and for managing your workspace settings, access controls, and sharing permissions.

2. You are solely responsible for the accuracy, completeness, legality, and appropriateness of User Content, and for any actions taken in reliance on such content.

3. Oxynote does not review, validate, or monitor User Content for correctness, and does not guarantee that any documentation or Information made available through the Service is accurate, complete, or up to date.

4. Any outages, disruptions, errors, or failures in third-party services or integrations (including external tools or data sources connected by you) are outside of Oxynote’s control, and Oxynote is not responsible for any resulting loss or damage.

You acknowledge that your use of the Service is at your own risk, and Oxynote is not liable for any losses or damages arising from your use of the Service, including reliance on User Content or Information made available through the Service.

You agree not to:

1. Use the Service for any unlawful purposes;
2. Use the Service in a manner that violates any provision of this Agreement;
3. Share your account log-in credentials with any third parties;
4. Use the Service for the purposes of creating competitive service;
5. Offer to provide support services or financial advice to other Users;
6. Introduce or transmit any virus, Trojan horse, worms or other code or software routine of a malicious nature;
7. Modify, copy, adapt, translate, resell, rent, sub-license any portion of the Service;
8. Attempt to access the Service through means other than the interface provided by Oxynote;
9. Breach, circumvent or interfere with any security measures used by Oxynote to protect the Platform and any unauthorised access/use of the Service Content;
10. Impose an unreasonable or disproportionately large load on our IT infrastructure;
11. Reverse engineer, decompile, disassemble, decipher, or create derivative works of any part or whole of the Service;
12. Infringe the copyright, trademark, trade secret, or other intellectual property rights of others;
13. Violate the privacy, publicity, or other personal rights of any individual;
14. Use data mining, web scraping, robots, spider/web crawlers, or similar data gathering and extraction tools;
15. Use the Service in any manner that may disable, overburden, or impair the Service or interfere with other Users’ use of the Service;
16. In any way interfere with the proper working of the Service.

Any violation of this provision will result in the immediate termination of your account.

• We reserve the right to terminate your account or restrict/suspend your access to our Service at any time for reasons including:
  1. If you fail to ensure the confidentiality of your account log-in credentials,
  2. If you breach any provisions of this Agreement,
  3. If you violate any applicable law.
  
  You acknowledge and agree that we will not be liable for any loss, damage, or costs incurred by you or another person from any termination or suspension of your account without notice.
  
  Where we terminate your account as a result of a breach of this Agreement or for compliance with legal order/requirement, you are strictly prohibited from (1) registering a new account for the Service, or (2) accessing the Service through any other unauthorised mechanism.
• You may terminate your account at any time by accessing your account settings or by contacting us at hello@oxynote.io with the words “Account Termination” in the subject line.
• Once your account has been terminated, you will lose all access to the Service. Please note that if you request the termination of your account, all Your User Content will be purged, and you will not be able to retrieve it after your account is terminated.
• All provisions of this Agreement that by their nature are intended to survive the termination of this Agreement shall survive.

We provide technical support to Users only to the extent their request relates to the Service. Oxynote does not provide legal, financial, compliance, security, or other professional advice, and does not provide support, troubleshooting, or guarantees for any third-party services, integrations, or external systems.

The Service can be accessed via computers and mobile devices that operate on operating systems identified as compatible with the Website.

Your access and use of the Service may be interrupted with or without prior notice for system maintenance, upgrading, testing, repairs, or other related work. We shall not be liable to indemnify you for any loss, damage, costs, or expense that you may suffer or incur as a result of such interruptions.

THE SERVICE IS PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OXYNOTE EXPRESSLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES IMPLIED BY A COURSE OF PERFORMANCE AND USAGE OF TRADE.

OXYNOTE DOES NOT OFFER ANY WARRANTIES THAT THE SERVICE: (A) WILL MEET YOUR REQUIREMENTS; (B) WILL BE UNINTERRUPTED, ERROR-FREE, AND SECURE; (C) WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (D) WILL BE ACCURATE, RELIABLE, OR COMPLETE; OR (E) ANY DEFECTS OR ERRORS WILL BE CORRECTED.

OXYNOTE’S CREATORS, EMPLOYEES, AFFILIATES, AND AGENTS (“OXYNOTE AND ITS CREATORS”) DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, AND STATUTORY.

IN NO EVENT SHALL OXYNOTE OR ITS CREATORS BE HELD RESPONSIBLE FOR ANY LOSS OR DAMAGE RESULTING FROM THE USE OF THE SERVICE.

IN NO EVENT SHALL OXYNOTE AND ITS CREATORS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, GENERAL, SPECIAL, CONSEQUENTIAL, AND INCIDENTAL DAMAGES OR LOSSES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY LOSS OF PROFITS, LOSS OF SAVINGS, LOSS OR CORRUPTION OF DATA OR ANY OTHER SIMILAR LOSSES ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICE, YOUR RELIANCE UPON ANY INFORMATION AVAILABLE THROUGH THE SERVICE, ANY INTERRUPTION OR CESSATION OF THE SERVICE, EVEN IF OXYNOTE WAS PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES. THE SERVICE IS PRIMARILY DESIGNED TO STORE AND PROCESS THE DATA PROVIDED BY THE USER, AND THE USER ACKNOWLEDGES AND AGREES THAT ANY RELIANCE UPON INFORMATION RECEIVED THROUGH THE SERVICE SHALL BE SOLELY AT THE USER’S RISK.

OXYNOTE AND ITS CREATORS’ LIABILITY TO YOU OR ANY THIRD PARTY FOR ANY CLAIM OR ACTION ARISING OUT OF OR RELATED TO THIS AGREEMENT AND THE USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF THE FOLLOWING AMOUNTS: (1) THE TOTAL AMOUNT YOU PAID OXYNOTE IN THE MONTH WHEN THE CLAIM FIRST AROSE; OR (2) €50 EUR.

SOME JURISDICTIONS DO NOT ALLOW ANY LIMITATIONS OF INCIDENTAL AND CONSEQUENTIAL DAMAGES; IF YOU ARE IN SUCH A JURISDICTION, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

You hereby agree to indemnify, defend and hold harmless Oxynote and its creators against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal fees, arising out of or in any way connected with your breach of this Agreement, your negligence or willful misconduct, your use of any user-created documents, Your User Content, or your violation of applicable law.

Oxynote may, at our sole discretion, assume the exclusive defence of any matter otherwise subject to indemnification. You agree that you will not settle any claim without the express written consent of Oxynote.

This Agreement shall be governed by and construed in accordance with the laws of the Republic of Lithuania, without regard to its conflict of laws principles. Oxynote and the User hereby irrevocably consent to the exclusive jurisdiction and venue of the courts located in Lithuania in any legal action or proceeding arising out of or relating to this Agreement and waive any objection to such jurisdiction or venue.

If any provisions in this Agreement or part of a provision is found to be unlawful, void, or for any reason deemed to be unenforceable, then that provision or part of the provision will be deemed not to be part of this Agreement to the minimum extent necessary and such severance shall not affect the validity and enforceability of the remaining Agreement.

You may not assign any rights and obligations under this Agreement, in whole or in part. Any attempt to assign any rights and obligations shall be void. Oxynote reserves the right to assign any of its rights and obligations under this Agreement to a third party without requiring your consent.

Our failure to enforce any right shall not constitute a waiver of that right or any other right.

We reserve the right to modify these Terms of Service at any time, at our sole discretion. If we make any changes to these Terms of Service, we will update the last modified date on the top of the web page where these Terms of Service appear. Please note that if we make any amendments that materially impact your rights or obligations, we will notify you of such changes by email prior to the effective date of such amendments. Unless a different effective date is specified, any changes to these Terms of Service shall be effective from the date the amended version is published. The amended version will supersede all previous versions. We advise you to review these Terms of Service regularly to familiarise yourself with any material changes. By continuing to use the Service after the effective date of the amended Terms of Service, you agree to be bound by such an updated version of the Terms of Service.

The Service may contain links to third-party websites that are not owned or operated by us. Please take note that if you click on any third-party links, you will be directed to that third-party website. Third-party websites have their own Terms and Conditions and Privacy Policy, and you are hereby advised to review their Terms and Privacy Policy prior to using their website. We assume no responsibility for any content made available on these third-party sites or their practices. The availability of any third-party links on our Service does not constitute an endorsement of such third-party’s website or any products/services provided by such third-party. Your access and use of any third-party website, product or services will be solely at your own risk.

• All notices to be given to Oxynote shall be sent to the following email address: hello@oxynote.io
• Oxynote may send notices to you by email to the email address linked to your account at the time of such notice. It is solely your responsibility to keep your account information up to date to ensure you receive all notices.

Oxynote shall not be liable for the failure to perform any of its obligations in this Agreement if such failure is caused by any force majeure event such as war, epidemic, insurrection, terrorist activities, government sanction, embargo, labour dispute, strike, or any interruption or any failure of electricity or server, system, computer, Internet or telephone service.